FAQ & Comments

Frequently Asked Aquestions

“Tourists don’t know where they’ve been, travellers don’t know where they’re going.”

Paul Theroux

During peak times (approx. Dec.-March), booking 3-5 days ahead is not a bad idea if you want a specific type of room. At other times of the year, one day’s notice is usually sufficient.
If you make a confirmed booking, you are not simply taking an option, you are entering into an agreement to pay for that accommodation. If less than 48 hours’ notice is given, we will charge full price for the first night bookings made. A booking is not confirmed until credit card details have been received, or some other form of full payment made. Put simply, if you want to avoid cancellation fees, don’t make a booking until you’re sure you need it!
Yes. We accept Visa or Master Card as well as EFTPOS payment.
We don’t try to be the cheapest, but we do try to offer the best value, the best facilities, and the best everything else!
Yes – If you are arriving by Tranz Alpine train or Intercity bus, we will come and collect you if you let us know in advance. Otherwise you will have a 15-20 minute walk to Global Village, or around $7 taxi fare. If you are using either Atomic or West Coast Shuttle from Christchurch, they will drop you at our door, and pick you up again when you are ready to leave. Remember, the best travel experiences usually come with a little effort, and a bit of exercise never hurt anybody……………… so, if you need to make that little extra effort to get here, do it, you’ll be glad you did!
Global Village is not suitable for those travelling with young children. Minimum age is 13.
Yes we offer both. Tent sites are available in our attractive river side garden area. Overnight parking is available for vans in our secure off-street car park (unpowered). Fee includes use of all Hostel facilities.
Reception is open daily from 9:00am to 2:00pm, and 5:00pm to 8:30pm.
Reception is open until 8:30 pm. Later check-in is possible but should be arranged in advance.
Check out time from your room is 10:00 am, but you can feel free to relax in the lounge or explore on the bikes or kayaks while waiting for an afternoon bus or the train.
Yes, we have a female only dorm room.
Our bathrooms are super modern, plentiful, single sex, and you will love them, (they even have hairdryers) but they’re not in your room!
Yes. We have both coin operated internet access and wireless internet. Wireless internet vouchers can be purchased at reception.
Yes!! These are available for your private use. A small charge applies, and we provide you with towels.
Yes, no problem and it’s free of charge. Smaller valuable items can be locked in our reception.
No. But all items for a healthy nutritious start to the day can be purchased at the supermarket just up the road. Or we can happily recommend great cafes! We do however offer complimentary tea and coffee!
No. We provide fully made-up beds, complete with fresh linen & cozy duvets. Towels are provided to private rooms. The use of sleeping bags is not permitted in our hostel.
See the ‘Where Are We?’ page.
Don’t believe everything you hear. Greymouth has as many sunny days as Christchurch, or Auckland. Being on the coast, the weather changes fast. When it rains, it can really rain! This is why we have such stunning rainforest!
Anytime. Summer is great, and busy. Winter is great, and quieter, and because it’s quieter we are able to give you four nights for the price of three between May and September.
Definitely! The West Coast is in an amazing and beautiful place. Greymouth is a very central base for exploring surrounding areas such as Point Elisabeth Walkway and Croesus Track, Lake Brunner, Arthurs Pass, Punakaiki, Hokitika, and perhaps to the Glaciers. We pride ourselves on our local knowledge, providing you with good honest advice to help explore the area and we’ll be able to give you many ideas of things to do whatever the weather! The hostel is also a great place to relax and take a holiday from your holiday with our large movie collection and library of travel and outdoor books. Bicycles, Kayaks, Golf clubs, Tennis racquets, and Fishing rods are available for use free of charge!
Yes, and don’t forget to tell your friends too!